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Q Are You Manufacturer or Trading Company?

We are the 100% Manufacturer specialized in printing & packaging business more than 10 years with over 100 skilled workers and more than 10 experienced sales.

Q What is the service you can provide?

We provide packaging solutions based on your packaging idea. create dieline, 3D template, provide free plain sample and even can provide color sample. Every design of the packaging is made to customer's exact specification . We offer efficient services to help make your own packaging, from creating custom size boxes to different coating options

Q How to place the order?

1) we receive your artwork

2) we send you artwork for approval

3) we make sample for you to confirm quality

 4) we send you invoice to arrange deposit

5) we arranged production

6) we show you photo or video or you arrange 3rd party to check quality

7) client arrange balance payment

8) shipping

Q What should we pay attention to when designing the packaging carton?
When designing packaging cartons, multiple factors need to be comprehensively considered to ensure the cartons can protect products, facilitate logistics, meet market demands, and comply with environmental requirements. The following are key considerations:

1. Product Protection

  • Material Selection:
    • Choose appropriate carton materials based on product characteristics (e.g., weight, fragility, moisture sensitivity). Common materials include corrugated board (single-layer, double-layer, triple-layer), cardboard, and coated paper.
    • For fragile items, use shock-absorbing inserts (e.g., foam, air cushion film) or partition structures.
  • Structural Design:
    • Reinforce critical parts (e.g., corners, edges) to prevent deformation or damage during handling and transportation.
    • Design reasonable inner dimensions to ensure a snug fit for the product, avoiding excessive 晃动 (which may cause collisions) or overly tight spaces (which may damage the product).

2. Logistics and Handling Convenience

  • Size and Weight:
    • Comply with transportation and storage standards (e.g., pallet specifications, container dimensions) to maximize loading efficiency.
    • Control the carton’s weight to facilitate manual handling and avoid exceeding equipment load limits.
  • Portability Features:
    • Add handles, grooves, or lifting structures for heavy or large products.
    • Design stackable structures (e.g., flat tops and bottoms) to enhance warehouse storage stability.

3. Branding and Information Communication

  • Visual Design:
    • Use brand colors, logos, and product images to enhance brand recognition.
    • Ensure graphics and text are clear and eye-catching for shelf display.
  • Information Accuracy:
    • Mandatory labels: Include product name, specifications, net weight, production date, barcode, safety warnings (e.g., "Fragile," "This Side Up"), and regulatory compliance marks (e.g., ISO, food safety certifications).
    • For international markets, adapt language, labeling, and cultural elements to local regulations and preferences.

4. Environmental Sustainability

  • Material Sustainability:
    • Use recyclable, biodegradable, or recycled materials (e.g., recycled corrugated board, plant-based inks).
    • Minimize excessive packaging to reduce material waste (e.g., right-sizing cartons to product dimensions).
  • Compliance with Regulations:
    • Meet regional environmental standards (e.g., EU packaging directives, China’s "Green Packaging" guidelines).
    • Avoid using harmful substances (e.g., certain plastics, heavy-metal inks).

5. Cost Control

  • Material and Production Costs:
    • Balance protection needs with material costs (e.g., choose lower-grade corrugated board for lightweight products).
    • Optimize structural design to reduce material usage while maintaining strength (e.g., using efficient folding structures).
  • Logistics Costs:
    • Reduce transportation costs through compact designs (e.g., collapsible cartons for empty returns) or stackable shapes.

6. User Experience

  • Ease of Opening:
    • Design user-friendly opening methods (e.g., tear strips, perforations) to avoid damaging the product during unpacking.
    • For repeat-use products, consider reusable closures (e.g., Velcro, snap locks).
  • Unboxing Experience:
    • Enhance brand perception through aesthetically pleasing interiors (e.g., colored linings, custom inserts).

7. Legal and Regulatory Compliance

  • Industry-Specific Standards:
    • Food and pharmaceutical packaging: Ensure materials meet hygiene and safety standards (e.g., FDA, CE).
    • Hazardous goods: Use specialized packaging and labels complying with transportation regulations (e.g., IMDG Code for marine transport).
  • Intellectual Property:
    • Avoid infringing on trademarks, patents, or design rights of other entities.

8. Testing and Validation

  • Simulation Testing:
    • Conduct drop tests, compression tests, and vibration tests to ensure the carton withstands real-world logistics conditions.
    • Test in different environments (e.g., humidity, temperature) for special products (e.g., electronics, fresh goods).
  • User Feedback:
    • Collect feedback from consumers and logistics providers to optimize the design iteratively.

9. Adaptability to Production Processes

  • Manufacturing Feasibility:
    • Ensure the carton structure is compatible with existing production equipment (e.g., folding, gluing machines).
    • Simplify die-cutting and assembly processes to improve production efficiency.
  • Scalability:
    • Design modular structures to accommodate product line extensions or 规格 changes.

Summary of Key Considerations

Aspect Core Requirements
Q Do you accept small order? What is your MOQ?

In our mind, No project is too big nor too small. but we still has to set 500pc as MOQ ,considering costing problem, because no matter small order or big order, the process is same, as a manufacturer , each process has its minimum charge .

Q What is CMYK/ PMS Colors?

What is CMYK/ PMS Colors?

CMYK color is CYAN, MAGENTA, YELLOW & BLACK colors, Each color print from a separate plate in layers tocreate colors, CMYK is also known as four colors.PMS stands for Pantone Matching system, PMS also known as special colors, PiMS colors are assigned specifccodes for ink mixing.
A palette of fourteen basic colors are used to mix inks according to the formulas.These special colors can be used when you need any specific shade to be printed on the boxes

Q How long is the sample time and production lead time?

Normally sample time will be 3 to 10 working days, for mass production is around 10-20 working days. depend on product complexity

Q Can you help with the design?

Can you help with the design?

Yes,we have professional designers, design service for free.If you can provide artwork or pictures ,please send us in file format :cdr ,eps ,jpg , ai , psd ,pdf.

Q Can l print & customize the box with my own artwork?

Can l print & customize the box with my own artwork?

Yes, customized sample will be charged according to your requirements, we also offer free sample for you to check
quality, but we do not cover the shipping cost.

Q Can you help to arrange door to door shipping as I don't know how to import?

Yes of course. We provide End-to-end & hassle-free logistics . With the experience of export to over 50 countries. You can save on inventory costs by ordering only the packaging you need right now. Our freight team and shipping partners find end-to-end distribution solutions to deliver your packaging on the fly or sea .

Q What kinds of products you are specialized in?

We are specialized in custom high-end gift box,folding box,cosmetic box,paper bag,card box,cylinder,poster and paper book sticker, manual etc.

Q Do you have any stock to retail?

We only make customization based on customer’s special requirements so there is no stock.

Q What can you buy from us?

What can you buy from us?

custom box packaging/gift box packaging/custom packaging/custom gift box/custom gift boxes

/packaging boxes custom logo/chocolate box/perfume box/wholesale gift boxes/gift packaging boxes/gift boxes wholesale/

cosmetic box/paper box wholesale/packaging gift box/gift box packing/

Food Packaging Box, Cosmetic Packaging Box, Rigid Gift Box, Corrugated Box, Paper Box, Paper Bag

Q What will you do for quality control?

What will you do for quality control?

When manufacturing and before shipping,the cargos will be strictly inspected by QC team and well packed. If the items are damaged when you receive it,or if you are not satisfied with the items, please contact us as soon as possible. If the problems are resulted from our party,we will accept return, then arrange replacement or refund.

Q Whats your product range?

Whats your product range?

 

ShenZhen XiangLong Paper Product&Packaging Co.Itd.our production categoriesinclude high-end gift box,folding boxcosmetic boxpaper bagcard box,cylinderposter and paper booketc.

Q How do l make sure how the product look like once produced?

Usually we do work on digital proofs with 2D & 3D view for approval so that makes everything clear what exactly thebox will look like once it is produced and assembled. And for large orders we send a physical box to make sureeverything should be printed as per requirements.

Q How can I modify my order?

Yes, you can, but something you need to know:

  • Before Production:If the order has not yet entered the production phase, we can modify it free of charge.
  • During Production:If the order is already in production, changes may incur additional costs, depending on the nature of the modification and the progress of production.
  • Urgent Modifications:For urgent changes, we will do our best to accommodate your requests.
Q Would you have logistics service?

Yes, we offer the service.

  • Sea Freight
  • Air Freight
  • Express Service
Q How long of your production time?

Generally, production time is 7-15 business days, depending on the factors:

  • Design Confirmation
  • Quantity and Complexit
  • Rush Orders

Q How to get a quote?

To give you a quick and accurate quotation, we need to offer details as below:

  • Product Printing
  • Dimension
  • Quantities
  • Packaging types(box or bag)
Q Are custom inserts support more expensive?

Custom inserts, such as foam or cardboard , it will increase the cost, especially if they are tailored to fit specific products. The cost depends on the material, complexity of the design, and whether the inserts require printing or special finishes.

Q Do you offer discount for bulk order?

Yes, we offer volume-based discounts for bulk orders. The more items you order, the price will be lower.

Q Does the different type of material affect the price?
Yes. 1. Rigid cardboard is high end quality, the price will be higher.
 
2. Corrugate paper. commonly used for shipping boxes, it’s generally more expensive than basic kraft paper.
 
3. Kraft paper is cheap than art paper.
Q How does turnaround time affect pricing?

Standard production times do not usually affect pricing. If you need push production, you need to communicate with your packaging consultant in advance, otherwise may be addition fee will be occure.

Q How to place an order?
We offer several ways to place an order, as below:
Live chat:Visit our website, and send message to us.
Email:send your packaging needs to our email:xl.01@xlpackaging.com , our team will respond within 24 hours with a quote.
Call us:+86 13480192154, you can call us directly.
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